Cloud & Infrastructure Support Technician

On Module 1, you will gain a solid understanding of the cloud and infrastructure career landscape. You’ll explore Microsoft 365 from an admin’s perspective — provisioning users, securing access, and managing collaboration tools. This foundation sets the stage for more advanced identity and infrastructure support tasks in the days ahead.

On Module 2, you will learn to create and manage basic cloud infrastructure on both Azure and AWS. You’ll build real resources, apply IAM principles, and troubleshoot connectivity and region-based misconfigurations. These are foundational skills for anyone aiming to become a cloud or infrastructure technician.

On Module 3, you will simulate the responsibilities of a junior sysadmin in a hybrid environment. You’ll build a domain, manage access policies, and troubleshoot Active Directory and DNS issues — gaining confidence in core infrastructure administration tasks that power business environments.

On Module 4, you will operate like a real infrastructure support tech — troubleshooting hybrid tickets using Intune, RDP, and helpdesk protocols. You’ll resolve multi-layered issues while documenting your actions professionally. This day puts your combined skills into practice under real-job conditions.

On Module 5, you will tie together your bootcamp experience with practical job-seeking strategies. You’ll craft a resume that reflects real skills, simulate interviews with confidence, and prepare to step into cloud/infrastructure support roles. By the end of the day, you’ll be ready not just to work — but to get hired.